Emergency Electrical Situations: What to Do

Knowing how to respond to electrical emergencies can prevent injuries, save lives, and minimize property damage. Here's what you need to know.

Common Electrical Emergencies

Power Outages

What to Do:

• Check if neighbors have power to determine if it's a local issue
• Contact your utility company to report the outage
• Turn off major appliances to prevent power surge damage
• Use flashlights instead of candles to avoid fire risk
• Keep refrigerator and freezer doors closed

Electrical Fires

Immediate Actions:

• Call 911 immediately
• Turn off power at the electrical panel if safe to do so
• Never use water on an electrical fire
• Use a Class C fire extinguisher if the fire is small
• Evacuate if the fire spreads or smoke becomes heavy

Electrical Shock

How to Respond:

• Do not touch the person if they're still in contact with the electrical source
• Turn off power at the main breaker if possible
• Call 911 immediately
• Use a non-conductive object (wood, rubber) to separate the person from the electrical source
• Begin CPR if trained and the person is unresponsive

Sparking Outlets or Switches

Response Steps:

• Turn off power to that circuit at the breaker panel
• Do not use the outlet or switch
• Keep children and pets away from the area
• Call a licensed electrician immediately
• Do not attempt to fix it yourself

Burning Smell from Electrical Panel

Immediate Response:

• Call 911 if you see smoke or flames
• Evacuate the building
• Do not attempt to open the panel
• Contact emergency electrical services
• Do not re-enter until cleared by professionals

Prevention Tips

• Schedule regular electrical inspections
• Don't overload circuits
• Replace old or damaged cords
• Install GFCI and AFCI protection
• Keep fire extinguishers accessible
• Know where your main electrical panel is located